📦 Orders
Track, manage, and fulfill your orders with confidence
The Orders page is the heart of your daily operations in Droplink.
This is where all orders from your connected Shopify stores come together — clearly structured and fully automated.
Here you can:
Track every order in real time
See payment, fulfillment, and delivery status at a glance
Decide when and how orders are sent to the supplier
Once you understand this page, Droplink does most of the work for you 🚀
👀 What you’ll see on the Orders page
Every order shown in Droplink is imported directly from one of your connected Shopify stores.
For each order, you’ll see:
🏬 The Shopify store it belongs to
🌍 Shipping country
🛒 Ordered product(s)
💰 Order amount (product + shipping)
💳 Payment status in Droplink
📦 Fulfillment status
🚚 Delivery status and tracking (once available)
If you manage multiple stores, don’t worry — orders are always clearly separated by store. Nothing gets mixed up.
🔄 Order statuses explained (important)
Each order in Droplink has three key statuses.
Understanding these makes everything much easier.
💳 Payment Status
Not paid
The order was imported from Shopify, but no payment has been charged yet.
Paid
Payment was successful. The order is ready for fulfillment or already sent.
Payment failed
Droplink tried to charge your payment method, but it didn’t go through.
➡️ The order is not sent to the supplier.
Once you update your payment method, you can retry instantly.
📦 Fulfillment Status
Not fulfilled
The order exists in Droplink but has not been sent to the supplier yet.
Fulfilled
The order has been successfully placed with the supplier.
Important:
“Fulfilled” means ordered, not delivered.
🚚 Delivery Status
Waiting for tracking
The supplier received the order but hasn’t shipped it yet.
In transit
The order has been shipped and tracking is available.
Delivered
The order has arrived at the customer 🎉
Tracking numbers are synced automatically back to Shopify.
⚙️ Manual vs. automatic fulfillment
Droplink lets you decide how much control you want.
✋ Manual fulfillment
If auto-fulfillment is turned off:
Orders appear as Not fulfilled
You choose when to fulfill them
You can fulfill orders individually or use Bulk Fulfill
When you fulfill orders manually:
The order amount is added to your fulfillment threshold
Once the threshold reaches $200, Droplink charges the full amount
Paid orders are then sent to the supplier
Perfect if you want full control.
🤖 Automatic fulfillment
With auto-fulfillment enabled, Droplink handles orders automatically based on your selected interval:
Instant
1-hour delay
24-hour delay
Once per day
When the interval triggers:
Eligible orders are fulfilled
Amounts are added to the threshold
If the threshold is reached, payment is charged automatically
If a payment fails, orders stay safe and unfulfilled until the issue is fixed.
📚 Bulk fulfill explained
Bulk fulfill lets you process multiple orders at once — fast and efficient.
How it works:
Select multiple orders
Droplink calculates the total amount
The amount is added to your current threshold
If the threshold reaches $200, the full amount is charged
Example:
Current threshold: $60
Selected orders: $250
Total: $310
➡️ Droplink charges $310
➡️ Threshold resets to $0
Clean and predictable ✔️
❌ What happens if a payment fails?
If a payment attempt fails:
Droplink automatically tries any additional saved payment methods
If all payment methods fail:
Orders are not sent to the supplier
Payment status becomes Payment failed
Fulfillment status stays Not fulfilled
Once you update your payment method, you can retry anytime.
🌍 Country & availability checks
Droplink protects you from shipping issues.
If an order comes from a country that isn’t supported by the selected supplier:
The order is blocked
You’ll see a clear error message
The order won’t be fulfilled until the issue is resolved
No surprises. No hidden costs.
❓ Frequently asked questions
Can I fulfill only selected orders?
Yes. Single orders or bulk — you decide.
Can orders be sent without payment?
No. Orders are only sent after successful payment.
Is tracking synced automatically?
Yes. Tracking updates appear in both Droplink and Shopify.
Can I manage orders from multiple stores?
Absolutely. Orders are always separated by store.