How to get startet

Welcome to Droplink.

This guide will walk you through everything you need to get started — from connecting your Shopify store to importing products and automatically fulfilling your first orders.

You don’t need any technical knowledge. If you follow the steps below, you’ll understand exactly how Droplink works and what to do next.

Before getting started, make sure you have:

Good to know:
👉 You can explore Droplink, connect your store, and research products without adding a payment method.
A payment method is only required when you want to fulfill orders.

To import products and process orders, Droplink needs to be connected to your Shopify store.

Here’s how it works:

Once connected, your store will appear in Droplink automatically.

If you change your Shopify store name later, it will be synced automatically in Droplink.
You can also connect multiple Shopify stores and manage them separately.

Now you’re ready to explore products.

You can discover products through:

All product data is pulled directly from our supplier network and updated regularly.

Each search or filter action uses credits.
Credits are not money — they simply define how much you can search and analyze products each month.

Your available credits depend on your plan and reset every billing period.

When you find a product you like, adding it to your store is simple.

Droplink links each product internally so orders can later be processed correctly.
You don’t need to copy anything manually or deal with product IDs.

After importing, you can edit the product in Shopify as usual (title, images, pricing, description).

To automatically fulfill orders, you need to add a payment method in the Balance section.

Here’s what happens:

Orders are collected and only charged once the total reaches this threshold.
This avoids small, frequent charges and keeps billing predictable.

Nothing is charged without an order being fulfilled.

Droplink gives you full control over how orders are sent to suppliers.

You can choose between:

Once an order is fulfilled:

You don’t need to place orders manually.

Here’s the full flow, explained simply:

You can follow every step inside Droplink — from order creation to delivery.

Can I connect multiple Shopify stores?
Yes. You can connect and manage multiple stores separately.

Do I need a supplier account?
No. Droplink handles supplier communication and order placement for you.

What if a payment fails?
If a payment fails, the order is not sent to the supplier. You can update your payment method and retry.

Can I edit products after importing them?
Yes. Once a product is in Shopify, you can edit it like any other product.

You’re now fully set up.

We recommend:

If you need help at any point, our support team is available 24/7.

Welcome to Droplink — you’re ready to go.